How we can help

Our health and care system faces multiple challenges including a backlog of people waiting for support, staff shortages, an ageing population, and evolving healthcare needs. And it is being asked to do more with less.

What’s the risk?

There are so many changes we could make and ways we could use technology, how do we know which are the right problems to solve to deliver the best outcomes?

It’s easy to invest in ineffective change or create new services and tools that people won’t use. No-one wants to waste public money.

Our approach

We start by uncovering what people really need. This evidence drives innovation and makes it possible to design change and procure technology around those needs.

Co-design and iteration puts people’s needs at the heart of decision-making. This approach identifies where to invest for impact and results in better experiences for patients, carers and staff.