Claire joined Healthia to help organisations deliver better, simpler, and more scalable services. She brings 15 years’ experience in organisational change, service improvement, innovation and digital transformation.
Through her previously work at charities including Changing Faces, Alzheimer’s Society, and Parkinson’s UK she has a detailed understanding of common challenges:
- Complex and fragmented service pathways leading to inconsistent user experiences.
- Manual processes and duplicated efforts preventing scalability.
- Difficulty aligning internal stakeholders around a clear, unified vision.
At Healthia, Claire leads our transformation projects including our collaboration with Breast Cancer Now where she has been creating a shared, strategic vision and streamlining referral pathways. Her approach achieves sustainable, scalable growth, improved internal capabilities and operational efficiency.
She also leads our Problems Worth Solving Together events, bringing digital and design leaders together to tackle shared challenges.