AI is creating opportunities to extend the reach and impact of support services. It’s no longer a question of whether or not to start, it’s about how and when. 

There's no AI manual, meaning the best way to learn is through peer knowledge sharing. So we've conducted research across the sector to help you unlock its potential.

This paper is written specifically for professionals in the third sector and shares valuable insights and real-world examples to help you harness AI’s power for greater impact.

• Learn from others: See how charities like Macmillan, RNIB, and Scope are already innovating with AI to improve accessibility, boost efficiency, and enhance user experiences.
• Get inspiration and practical tips: We share ten ideas to show how AI could be used in your services, along with simple advice to help you to start small, iterate and succeed.
• Navigate risks, build confidence: Benefit from shared principles and insights to help you balance opportunity and risk, ensuring ethical and effective use of AI.

Join the growing community of forward-thinking organisations who are using AI to do more with less. With only 22% of charities feeling prepared for AI’s opportunities, this report will help you gain an edge and lead the way.

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